Thank you for choosing Thai Airways International.
We would like to inform you that the Navi Dial number for our Japan Contact Center, 0570-064-015, will be discontinued as of July 31, 2025 (Japan time).
From August 1, 2025, assistance in Japanese will be available through our “Global Contact Center.”
Please use the following new contact information starting August 1.
■ Global Contact Center (Japanese Support Available)
Services: Reservation and ticketing
Business Hours: Monday–Friday 09:00–17:00 (Japan time, including Japanese public holidays)
*Closed on Saturdays and Sundays
English support is available from 17:00 to 09:00 the following day
*English support is available 24 hours a day, year-round
Telephone: (+81) 50-1720-2692
■ Royal Orchid Plus Mileage Desk (Japanese Support Available)
Business Hours: Monday–Friday 09:00–16:00 (Japan time)
*Closed on Saturdays, Sundays, and Japanese public holidays
Telephone: (+81) 50-3490-8449
We remain committed to continually improving our services.
We sincerely appreciate your continued patronage of Thai Airways International.
Credit: THAI
