A United Airlines passenger ended up in a surprising destination after boarding the wrong plane.
A United Airlines spokesperson confirmed to PEOPLE that one of its passengers mistakenly boarded a flight from Los Angeles to Tokyo instead of their scheduled flight to Managua, Nicaragua, with a layover in Houston.
The airline noted that the incident occurred in August 2025, and, after investigating how it happened, reached out to the passenger to “apologize.”
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“We followed up with our airport team to understand how this happened, reached out directly to the customer to apologize for his experience, and offered travel credits and reimbursement,” a United Airlines spokesperson said in a statement.
The passenger reportedly realized that they were heading to the wrong destination when they had been on board for six hours. A flight to Houston would have taken a little over three hours from Los Angeles.
Credits: United Airlines
