Britons aboard a Jet2 flight were left shaken when their aircraft was forced to make an emergency landing after the pilot suffered a suspected heart attack.

Flight LS1266 was en route from Tenerife to Birmingham when travellers began spotting alarming signs. Flight attendants were spotted rushing through the cabin in tears, with 220 passengers on board, and were heard asking whether any travellers had medical training.

There was also a sudden drop in altitude as the aircraft diverted to an unplanned landing in Porto, with the plane’s first officer taking control. “We were awoken by chaos,” one witness told The Sun, explaining that both they and their partner had been sleeping when things started going wrong.

“Lights began flashing and hostesses who were visibly upset, seeking a doctor.”, reports the Mirror.

“Our two-year-old began crying like many other children onboard because the aircraft was dropping so quickly for an emergency landing.”

Video footage revealed how the aircraft, after touching down successfully in Porto at 2.11am on Friday, was swiftly met by emergency services who tended to the pilot.

“We were stranded in Portugal for over 13 hours without accommodation,” a passenger revealed. “They wouldn’t let us off the plane itself for over an hour. Then we were just left to wander around.

“There was nowhere to stay. They said accommodation was too expensive.”

The passenger added they had “full sympathy” for the pilot. A pilot was dispatched by Jet2 from Manchester to Porto to assist in their return. Passengers were informed they could opt for a free switch onto a Jet2 flight heading to any of 14 UK destinations over the following week.

Jet2 reportedly stated: “Flight LS1266 from Tenerife to Birmingham diverted to Porto on Thursday (21st May), due to one of the pilots feeling unwell.

“At no point was safety compromised, and customers subsequently continued their journey. We would like to apologise to customers for this unforeseen delay.”

Credits: Jet2

The post Jet2 plane makes emergency landing after pilot’s suspected mid-air heart attack first appeared on AircrewNews.com.

Jet2 has announced a partnership with Musement , a global tours and activities business, to offer an extensive selection of excursions, activities and attraction tickets for customers travelling on a Jet2holidays package holiday or Jet2.com flight.

The new offering is set to be rolled out during 2026, initially to customers that have a direct booking with Jet2.com and Jet2holidays (including Jet2Villas and Jet2CityBreaks).

It will be rolled out to customers booking via an independent travel agent at a later date, giving agency partners a diverse portfolio of thousands of experiences to offer customers.

The Musement platform will enable independent travel agents to easily search and book an experience. The curated range of excursions, activities and attraction tickets has been designed with customer experience as the priority for Jet2 and Musement.

Steve Heapy, CEO at Jet2 said, “We are always looking at how we can further improve our incredible customer experience, and today’s announcement means our customers can choose from an even bigger selection of attractions and activities when enjoying their award-winning flights and holidays with us. Once live for our independent travel agency partners, this partnership with Musement will mean that they can offer a best-in-class choice of things to do, enhancing the Jet2holidays experience even further.”

Peter Ulwahn, TUI Musement CEO, added, “This is a very important strategic agreement for Jet2 and Musement, as well as being a significant partnership to drive growth of the Tours & Activities market. Furthermore, this partnership reaffirms Musement’s position as the leading B2B partner for Tours & Activities, and our team is ready to work with Jet2 in providing great experiences for their customers.”

Credits: Jet2

The post Jet2 Announce New Partnership with Musement first appeared on AircrewNews.com.