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Some airlines at Dublin Airport using ‘manual workarounds’ but Terminal 1 ‘operating as normal’

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Dublin Airport

TERMINAL 1 at Dublin Airport is said to be “operating as normal” following an alleged cyber attack, but some airlines in Terminal 2 are using “manual workarounds”.

Some 13 flights, nine inbound and four outbound, had been cancelled at the airport by noon yesterday due to a technical issue that affected European airports over the weekend.

Heathrow, Brussels and Berlin airports all experienced delays and disruption over the weekend following the “technical issue” affecting Collins Aerospace, which works for several airlines at multiple airports across the world.

In a statement this morning, Graeme McQueen, spokesperson for Dublin Airport, said the “team is continuing to support airlines today as they manage ongoing disruption from a technical issue that is affecting check-in and boarding systems at several airports in Europe”.

McQueen said some airlines are continuing to use “manual workarounds” to issue bag tags and boarding passes in Terminal 2.

As a result, check-in and bag drop may take longer than usual in T2.

However, airlines in Terminal 1 are said to be operating as normal.

McQueen said passengers who need to check in or drop bags in Terminal 2 should allow extra time outside of the usual recommendation of arriving at the airport two hours before a short-haul flight or three hours before a long-haul flight.

Passengers are also advised to contact their airline directly for the latest updates.

And while there are no flight cancellations and McQueen doesn’t expect any, he cautioned that cancellations are possible.

However, he added that he is “hopeful” that the issue will be rectified at some stage today.

The issue is unconnected to Saturday’s evacuation of Terminal 2 on Saturday following a concern about a piece of baggage.

Gardai and the Defense Forces’ explosive ordinance disposal (EOD) team attended the terminal, and the piece of luggage was later described as contained and deemed safe for removal.

Credits: European Airports