Emirates is now offering its Comprehensive Travel Cover, which includes medical cover for conflict-related incidents, backed by hotel accommodation and extended-stay support across a range of disruption scenarios.

“When itineraries include connecting on other airlines or Emirates services are unavailable, Emirates will also rebook disrupted customers to their destination at no additional cost, including where flights have been cancelled due to conflict-related disruption,” a statement from the airline reads.

The coverage also includes trip cancellation cover, compensation for baggage delay or loss, unlimited medical expense and emergency evacuation cover worldwide, among other benefits.

“Newly added conflict cover provides reimbursement for medical expenses of up to $25,000 and a free trip extension of up to 30 days. The cover is not restricted by government travel advice,” the statement adds.

The Emirates Comprehensive Travel Cover is available from June 17. It can be purchased on the airline’s website when booking a flight or added to existing bookings through the Manage Booking tab online.

Etihad announced on Friday that it is partnering with the Department of Culture and Tourism Abu Dhabi to provide free medical travel insurance. This will be offered with insurer Daman to all international visitors arriving in Abu Dhabi on Etihad-operated flights.

In a statement, Antonoaldo Neves, Etihad Airways chief executive, said: “Abu Dhabi is one of the most captivating destinations in the world, and our job is to make both getting here and being here as seamless as possible.

“Giving comprehensive medical insurance with every eligible Etihad ticket means our guests can focus entirely on experiencing the extraordinary Emirati hospitality Abu Dhabi has to offer. This is what it looks like when an airline and a destination truly invest in their visitors.”

The insurance offered by Etihad will be valid from July to December.

It will cover eligible visitors for up to 15 days in the UAE and no formal application is required. Instead, coverage is automatically given with every qualifying Etihad ticket.

Any guest flying to Abu Dhabi on an Etihad-operated service, with point of origin and point of sale outside the UAE, is eligible. This will also include travellers using Etihad’s complimentary stopover programme, who will be covered for the duration of their stay.

Last week, Emirates president Tim Clark told Reuters that the company was planning to offer “incentives other than price”.

“That could be a new means of ensuring their safety of operation, ​for instance,” Clark said. “We’ll take care of all of that, including flying them on other carriers, if necessary, ​to bring them home or get the kids into school.”

In an interview with the Financial Times, Clark elaborated on the plans to help stranded passengers, saying the airline would guarantee “we would get you back irrespective [of whether it is] on Emirates or not”.

Air travel in the Gulf is ramping up amid a fragile ceasefire between the US and Iran. The UAE’s General Civil Aviation Authority announced the full resumption of air traffic operations in the country on May 2.

On June 9, Emirates and Etihad operated 435 and 247 flights, respectively, compared to 531 and 334 flights operated on February 27, the day before the war broke out.

Credits: Etihad Airlines

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Etihad said, “Guests and members of the public should not travel to the airport unless they have been contacted directly by Etihad or hold a confirmed booking on one of the new flights.”

It asked travellers to check flight status online before leaving for the airport and ensure their contact details are updated in their booking records. Passengers who booked through travel agents have been asked to contact their agents directly for rebooking or refunds.

Eligible passengers can also request refunds through the airline’s official website. Etihad said it is facing a high volume of customer calls and advised passengers to use online channels for faster processing.

Warning issued against online scams
The airline flagged fake accounts impersonating its services and targeting customers with fraudulent refund offers.

“Etihad will never request passwords, one-time codes, payment details, or any sensitive information through social media messages,” it said, urging customers to rely only on its official website and verified social media handles.

The airline added that safety remains its priority and operations will continue only after meeting all required safety standards.

Credits: Etihad Airways

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